Supplier account approval proces

Overview

This article explains the supplier account approval process on VinaSources and what suppliers need to do before their products can be published and made visible to buyers.

Supplier approval ensures that company information is complete and verified before suppliers can actively sell on the platform.

Purpose

Understanding the supplier approval process helps you:

• Know what steps are required after registration

• Avoid delays in publishing products

• Prepare accurate company information

Why Profile Approval Is Required

Profile approval is a required step to ensure the quality and reliability of supplier information on VinaSources, including:

• Ensure complete supplier information, reduce confusion for buyers

• Ensure published products are backed by approved supplier

• Protect buyers from incomplete or misleading product, supplier information

• Maintain platform consistent standards

When Supplier Approval Is Required

Supplier company profile approval is required after registering a Supplier account and before publishing products. After registration you can log in to the Supplier Center and edit your Company Profile.

Supplier Account Approval Process

1

Step 1: Register a Supplier Account

• Register using a valid email and password

• Verify email by entering verifiration code sent to the inputted email

2

Step 2: Complete the Company Profile

In the Supplier Center, complete your Company Profile, including:

• Company name

• Business information

• Contact details

All required fields must be completed before submission.

3

Step 3: Submit the Company Profile for Review

• After completing the Company Profile, submit it for approval

• The profile status changes to In Review

At this stage:

• Products cannot be published

• Profile information is under review

4

Step 5: Approval Completed

If approved:

• Company Profile of supplier becomes visible on the Homepage

• The supplier can publish products, receive orders and receive RFQs

• The supplier can update the company profile and resubmit for approval anytime

If rejected:

• Company Profile of supplier is hidden on the Homepage

• The supplier cannot publish products

• The supplier may need to update and resubmit company profile before any inforation display on Homepage publicly

What Company Profile Status Means

Company visibility and publishing permissions depend on your profile status.

• Pending: Company profile is incomplete or not submitted. Supplier can not publish products

• In review: Company profile submitted and under review. Supplier can not publish products

• Approved: Company profile approved and active. Supplier can publish products

• Rejected: Company profile rejected and needs resubmit. Supplier can notpublish products

Tips & Best Practices

• Provide clear and accurate company information before submission

• Submit your profile as early as possible

Frequently Asked Questions

Can I edit my Company Profile after submission?

Yes, but changes require another review.

Can I publish products before completing my company profile?

No. Product publishing is disabled until your profile is completed and approved.

What are the common reasons profiles are rejected

• Company description does not clearly explain what the company does

• Product scope is unclear

• Email, phone number are invalid or unreachable

Will my account be disabled if my profile is rejected?

No. You can update and resubmit your profile.