> For the complete documentation index, see [llms.txt](https://help.vinasources.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.vinasources.com/for-suppliers/quickstart-3/how-to-view-orders-details.md).

# How to view orders details

## Overview

This article explains how suppliers can view incoming orders on VinaSources and understand the information shown for each order.

Viewing incoming orders allows suppliers to track buyer purchases, review order details, and manage fulfillment activities.

## Purpose

Viewing incoming orders helps suppliers to:

* See new orders placed by buyers
* Review order details and requirements
* Track order status and progress
* Prepare for production and shipment

## When Orders Appear for Suppliers

An order appears in a supplier’s account when:

* A buyer places an order for the supplier’s product
* The order is successfully created in the system
* The supplier is associated with the ordered product

Orders are visible only to the supplier involved in that transaction.

## How to View Incoming Orders

{% stepper %}
{% step %}

### Step 1: Log in to Your Supplier Account

<figure><img src="/files/r7mUFSrT7jYyjJ5B6Ez2" alt=""><figcaption></figcaption></figure>

1. Log in to your Supplier account on VinaSources
2. Go to the Supplier Center
   {% endstep %}

{% step %}

### Step 2: Open the Order Module

<figure><img src="/files/54cngQeipixb43op3hit" alt=""><figcaption></figcaption></figure>

1. Select My Orders from the Supplier Center menu
2. View the list of incoming orders

Orders are listed with basic summary information.
{% endstep %}

{% step %}

### Step 3: Open an Order

<figure><img src="/files/p9J4qOHVUothlMZaYvED" alt=""><figcaption></figcaption></figure>

1. Click on an order from the list
2. The order details page will open
   {% endstep %}
   {% endstepper %}

## Orders Information

* **Order Information**
  * Order ID
  * Order creation date
  * Order total amount
  * Current order status            &#x20;
* **Product Details**
  * Product name
  * Ordered quantity
  * Pricing information
* **Buyer Information**
  * Buyer company name
  * Buyer contact details (as provided)
* **Shipping Information**
  * Shipping method
  * Shipping address (if available)
  * Shipping fee (if applicable)

## Order Status Visibility

Suppliers can see order progress through statuses, including:

* Created
* Unpaid
* Paid
* In production
* Verifying
* Shipped
* Delivered

Order statuses help suppliers understand what action is required next.

## Tips & Best Practices

* Check incoming orders regularly
* Review order details carefully before starting production
* Monitor order status changes
* Use order chat to clarify details with buyers if needed

## Frequently Asked Questions

<details>

<summary>Why don’t I see any orders yet?</summary>

Orders appear only after buyers place and confirm orders for your products.

</details>

<details>

<summary>Can I edit order details?</summary>

No. Order details are fixed once created.

</details>

<details>

<summary>Are buyer contact details always visible?</summary>

Only information provided during checkout is shown.

</details>