Buyer center overview

Overview

The Buyer Center is the main workspace for Buyers on VinaSources after logging in.

It is designed as a centralized dashboard where Buyers can manage all sourcing-related activities, monitor progress, and communicate with Suppliers throughout the sourcing lifecycle.

This article explains what the Buyer Center is, how to access it, and what modules it includes.

Purpose

The Buyer Center helps Buyers:

• Access all sourcing activities in one centralized workspace

• Navigate the sourcing process in a structured way

• Monitor RFQs, orders, and communications in real time

• Manage account-related information securely

How to Access the Buyer Center

1. Log in to your Buyer account on VinaSources

2. After successful login, you are directed to the Buyer Center

3. You can navigate between Buyer Center modules using the main menu

Buyer Center Modules

The Buyer Center consists of the following modules:

Home Module

The Home module allows you to:

• View recently browsed products

• View favorite products

• View suppliers you are following

• Search, sort, and manage saved items

RFQ (Request for Quotation) Module

The RFQ module allows you to:

• Create and send RFQs to suppliers

• View RFQs you have sent

• Review supplier quotations

• Tag supplier quotations as Unsorted, Interested, or Ignored

• Chat with suppliers about RFQs

• Close or delete RFQs

Cart Module

The Cart module allows you to:

• View products added to your cart

• Manage quantities according to MOQ rules

• Group products by supplier

• Select products for checkout

• Chat with suppliers before placing orders

Order Module

The Order module allows you to:

• View orders you have placed

• Track order status from creation to delivery

• Pay for orders after shipping fees are updated

• View shipping, tracking, and order timeline information

• Communicate with suppliers about orders

Message Module

The Message module allows you to:

• View conversations with suppliers

• Send and receive messages and files

• Search conversations

• See unread message notifications

My Profile Module

The My Profile module allows you to:

• View and update your account information

• Update contact details and address

• Upload a profile picture

• Change your account password

How Buyer Actions Work Together

• Buyer actions follow a structured workflow:

  • Browse → RFQ (optional) → Cart → Order → Payment → Tracking

• Some actions depend on system status:

  • Orders can only be paid after shipping fees are updated

  • Orders can only include products from one supplier

Tips & Best Practices

• Save products and suppliers to organize sourcing

• Use RFQs when pricing or specifications are not fixed

• Review shipping fees before payment

• Monitor order status regularly after payment

• Use messaging within Buyer Center to keep communication organized

Frequently Asked Questions

Do I need to complete my profile before using Buyer Center?

No. You can use Buyer Center features immediately, but completing your profile helps with communication and orders.

Can I place an order without sending an RFQ?

Yes. RFQs are optional. You can place orders directly from published products.

Can I contact suppliers before placing an order?

Yes. You can chat with suppliers after logging in.

Can I manage multiple orders at the same time?

Yes. You can view and manage all your orders in the Order module.