> For the complete documentation index, see [llms.txt](https://help.vinasources.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.vinasources.com/for-buyers/quickstart-2/how-to-place-an-order.md).

# How to place an order

## Overview

This guide explains how checkout works on VinaSources and why each order can include products from only one supplier.

Understanding this rule helps you place orders correctly and avoid checkout issues.

## Purpose

Understanding how checkout works allows you to:

* Complete orders without errors
* Know why products are separated by supplier
* Prepare orders efficiently
* Understand how payments, shipping, and fulfillment are handled

## How Checkout Works on VinaSources

Checkout on VinaSources follows a one supplier per order rule. Which means:

* You can add products from multiple suppliers to your cart
* You must check out products from one supplier at a time
* Each checkout creates one order for one supplier      

## Checkout Process

{% stepper %}
{% step %}

### Step 1: Add Products to Cart

<figure><img src="/files/oRwKIppdrvfC4557JT9A" alt=""><figcaption></figcaption></figure>

* Add products from one or more suppliers to your cart
* Products are automatically grouped by supplier
  {% endstep %}

{% step %}

### Step 2: Select Products from One Supplier

<figure><img src="/files/WwEyUPt42guX0HJAbbRo" alt=""><figcaption></figcaption></figure>

* In the cart, select products under one supplier group
* Products from other suppliers remain unselected   &#x20;
  {% endstep %}

{% step %}

### Step 3: Proceed to Checkout

<figure><img src="/files/lC5bp3ewqgyBiCt8a03j" alt=""><figcaption></figcaption></figure>

* Click Checkout for the selected supplier’s products
* Review order summary and product details   &#x20;
  {% endstep %}

{% step %}

### Step 4: Place the Order

<figure><img src="/files/IGzxn9mVJ2KCZU6GkKgH" alt=""><figcaption></figcaption></figure>

* Enter shipping address information
* Add notes to the supplier if needed
* Submit the order          &#x20;

After submission:

* An order is created with status Created
* Selected products are removed from the cart
* Products from other suppliers remain in the cart           &#x20;
  {% endstep %}
  {% endstepper %}

## Tips & Best Practices

* Review cart items by supplier before checkout
* Complete checkout for one supplier before ordering from another
* Check quantities and MOQ requirements before placing an order
* Use cart chat to clarify details with suppliers if needed            &#x20;

## Frequently Asked Questions

<details>

<summary>Why can’t I check out products from different suppliers together?</summary>

Each supplier manages their own pricing, shipping, and fulfillment, so orders must be placed separately.

</details>

<details>

<summary>What happens to products from other suppliers in my cart after checkout?</summary>

They remain in your cart and can be checked out later.

</details>

<details>

<summary>Can I merge orders from different suppliers?</summary>

No. Orders from different suppliers are processed separately and cannot be merged.

</details>