> For the complete documentation index, see [llms.txt](https://help.vinasources.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.vinasources.com/for-buyers/quickstart-2/how-to-manage-orders-after-placing.md).

# How to manage orders after placing

## Overview

This article explains what happens after you place an order on VinaSources, including order status changes, supplier actions, and next steps for payment and delivery.

Understanding the post-order process helps you know what to expect and what actions are required from you.

## Purpose

Knowing what happens after placing an order helps you:

* Track your order correctly
* Understand order status updates
* Know when payment is required
* Follow the delivery progress

## What Happens After You Place an Order

After you complete checkout, your order follows a defined workflow.

{% stepper %}
{% step %}

### Step 1: Order Is Created

* After checkout, an order is created with status Created
* The order appears in your Order module
* Products selected for checkout are removed from your cart             

At this stage:

* Shipping fee has not been added yet
* Payment is not available yet    
  {% endstep %}

{% step %}

### Step 2: Supplier Reviews the Order

* The supplier reviews your order details
* The supplier updates:
  * Shipping method
  * Shipping fee
* Once shipping information is added:
  * Order status changes to Unpaid    
    {% endstep %}

{% step %}

### Step 3: Buyer Pays for the Order

* You review the updated order summary
* You select a payment method
* You complete payment

After payment:

* Order status progresses to the next stage
* The order is confirmed
  {% endstep %}

{% step %}

### Step 4: Order Enters Production

* The supplier begins preparing the order
* Order status changes to In production                 

During this stage:

* You can view order updates
* Production details are managed by the supplier
  {% endstep %}

{% step %}

### Step 5: Order Is Shipped

* The supplier ships the order
* The supplier provides tracking information
* Order status changes to In transit

Tracking details are displayed in the order timeline.
{% endstep %}

{% step %}

### Step 6: Order Is Delivered

* The buyer confirms receiving the items as agreed
* Order status changes to Completed
  {% endstep %}
  {% endstepper %}

## How Order Status Updates Work

Orders follow this status sequence:\
**Created → Unpaid → Paid → In production → In transit → Completed**

* All status changes are recorded in the order timeline
* Buyers can view status updates in real time
* Status changes are controlled by system rules and supplier actions

## Tips & Best Practices

* Monitor your order status regularly
* Review shipping fees before making payment
* Use messaging to clarify questions with the supplier
* Keep the order ID for reference

## Frequently Asked Questions

<details>

<summary>Why can’t I pay immediately after placing an order?</summary>

Payment becomes available only after the supplier adds shipping information.

</details>

<details>

<summary>Can I cancel my order after placing it?</summary>

Orders can be deleted only in certain statuses. Check the Order module for available actions.

</details>

<details>

<summary>How will I know when my order is shipped?</summary>

The order status will change to *In transit*, and tracking information will appear in the order details.

</details>